CONTENT MANAGEMENT SYSTEM (CMS)
When it comes to choosing and developing a system, we stick to the principle that if it doesn’t fit, it’s not right. One on One Creative is a vendor-neutral digital agency, which means we recommend and implement the right content management system for your needs; not steer you towards a solution because we like its reputation.
We have extensive experience with the WordPress CMS solution. This knowledge means we can help you to deliver an engaging and persuasive user experience. You’ll have the freedom to place the right content, promotion or product in front of the customer. And, in doing so, make a significant contribution towards your conversion rate optimization.
Relevant and engaging experiences can create a willingness to buy; while truly personalized experiences can drive customer satisfaction, leading to retained customer engagement and increased upsell opportunities.
Our CMS services include:
- Vendor neutral recommendation process
- Dynamic, but easy-to-use, CMS solutions
- Open Source CMS
- Training and support
Ready to benefit from a CMS that suits your business?
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CUSTOMER RELATIONSHIP MANAGEMENT
Relationships are precious. Look after them, and they’ll look after you. Ignore them and you risk losing them forever. For your organization, establishing and nurturing strong customer relationships can be the driving force in achieving your objectives.
Customer Relationship Management (CRM) is a strategy that enables you to understand and anticipate what your audience needs.
As technology experts, the CRM systems we implement ensure that your organization can segment your audience to deliver highly-targeted, relevant communications through the appropriate channels. This helps you to achieve far higher levels of success, which means less wastage, lower costs and happier loyal customers.
Our CRM offering include:
- Digital consultancy
- Tailored, easy-to-manage CRM systems
- Reporting and data analysis
- Integration with targeted email marketing campaigns
Are you making the most of your customer data?
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E-COMMERCE & E-BUSINESS
Understanding the user journey is one of the most crucial factors in running and maintaining a successful e-commerce function. By gathering and understanding insights about your business and audience, and applying them to your e-commerce solution, we develop intuitive experiences that let users find and order what they’re looking for quickly, efficiently and securely.
Our approach involves developing tailored e-commerce solutions that meet the expectations and objectives of both your business and your audience. All One on One Creative systems are content managed, making it easy to promote featured products (such as seasonal or demographic-based items) and keep your online store fully up-to-date.
Whether you run a specialist e-business or you require an e-commerce function to support your offline service, choosing One on One Creative as your digital agency means that the technology that’s implemented will encourage users to make that leap from browsing to shopping online.
Our e-commerce and e-business services include:
- Integration with a trusted payment portal
- Integration with CRM systems
- Integration with email marketing
- Stock control systems
- Mobile commerce
- Woocommerce e-commerce platform
Are you making the most from your e-commerce function?
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